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NS2 Troubleshooting

PostPosted: Thu Mar 31, 2016 7:24 am
by allied
My new NS2 regulator and newly rebuilt Ample alternator are not charging, so I ran the troubleshooting guide steps. The results:
Ig. Off Ig. On Eng. Running
B+ 12.60V 12.51V 12.51V
Field 9.84V 12.48V 12.48V
Alt. GND 0 0 0
House Batt. 12.62V 12.56V 12.56V
On/Off 18.3mv 12.31V 12.27V
T+ 0.516V 0.514V 0.512V
T- 0 0 0
Ground 0 0 0

Obvious issues with Field (Ignition Off) and T+

Awaiting your comments and suggestions.

John Frederick
713-882-0292

Re: NS2 Troubleshooting

PostPosted: Thu Mar 31, 2016 4:36 pm
by allied
I rechecked the voltages today and got similar readings...AND...I got a Voltage Runaway error...AND the alternator charged the house batteries all the way to absorption...BUT...the alternator did not charge the engine battery.

Re: NS2 Troubleshooting

PostPosted: Fri Apr 01, 2016 11:22 am
by Coulomb
You have multiple problems. The alternator should charge at a high rate with 9+ Volts on the field.

The T+ reading should be around 3 Volts. Do you have flashing green or red LEDs?

Re: NS2 Troubleshooting

PostPosted: Fri Apr 01, 2016 3:26 pm
by allied
My marine mechanic and I confirmed that the wiring was correct. We then ran the troubleshooting steps with following results.
Ign. Off Ign. On Eng. Running
1 B+ 12.33V 12.30V 12.30V
2 Field 0 0.26V 0
3 Alt. GND 0 0 0
4 House Batt 12.39V 12.27V 12.37V
5 On/Off 0 12.50V 12.31V
6 T+ 2.973V 2.973V 2.973V
7 T- 0 0 0
8 Ground 0 0 0

Green light was 1 sec On / 1 sec Off
Red Light continuously on

Obviously no charging happening.

Re: NS2 Troubleshooting

PostPosted: Fri Apr 01, 2016 9:15 pm
by Coulomb
The manual for the RED LED says the float setpoint is higher than absorption.

Re: NS2 Troubleshooting

PostPosted: Sat Apr 02, 2016 5:53 am
by allied
That is not the case. The absorption is set at 14.40 volts and the float is set at 13.60...per the manual.

This NS2 regulator was purchased on January 29, 2016 and installed a short time afterward. It has never worked properly. Is it under warranty? The voltage readings seem to change intermittently. Perhaps the regulator is faulty. My mechanic and I are very frustrated. I have spent a lot of money (and time) upgrading my electrical system, and have nothing to show for it.

Can you please send me a new NS2 and I will return the one I received in January?

John Frederick
713-882-0292

Re: NS2 Troubleshooting

PostPosted: Sat Apr 02, 2016 6:20 pm
by Coulomb
Ruth will send one out.

Re: NS2 Troubleshooting

PostPosted: Sat Apr 02, 2016 8:09 pm
by allied
Thank you very much.

Re: NS2 Troubleshooting

PostPosted: Tue Apr 05, 2016 4:20 pm
by allied
The boat originally was wired with 14 gage wire for the Next Step regulator. The NS2 diagram calls for 16 gage wire. Should I pigtail the 14 gage wire with 16 gage at the NS2 terminals? Or make do with the 14 gage?

Re: NS2 Troubleshooting

PostPosted: Sun Apr 17, 2016 11:19 am
by allied
After installing the new NS2 Regulator and confirming the wiring, I have two issues. I still get a Voltage Runaway error (red 6-3 sec) and I have no amber light. There is no voltage on the TB2-1 pin. With the engine running the alternator charges the house batteries, but not the engine battery.
The trouble shooting voltages are listed below.

1 B+ 13.7 13.0 12.93
2 Field 0 12.75 12.93
3 Alt. Grd. 0 0 0
4 House Bat. 13.9 13.02 13.00
5 On/Off 0 12.55 12.60
6 T+ 3.272 3.272 3.272
7 T- 0 0 0
8 Ground 0 0 0

As stated the red led was on 6 off 3, and the green was on 1 off 1.