Nothing heard from returned unit

For all issues involving the Smart Alternator Regulators, V1, V2 and V3

Nothing heard from returned unit

Postby captpugwash1 on Sat Jan 16, 2010 10:31 pm

We returned ou v3 unit for repair before chritmas, See topic vs lights on constantly..But have not had reply to several emails How do I get you to give us an answer or a little customer service? :evil:
Posts: 4
Joined: Thu Dec 10, 2009 6:02 pm

Re: Nothing heard from returned unit

Postby PeterFM on Mon Jan 18, 2010 12:29 pm

Same problem! Customer service, feedback, support, does not appear to be as described on web site. Reading some responses to other peoples problems indicates a similar attitude - "read the manual", "it must be your fault", etc, etc, or replies that indicate the question was not properly read or just plain wrong replies. I have now been without a smart reg for 2 months and my batteries and I are not happy! :cry:
Posts: 12
Joined: Thu Dec 17, 2009 12:43 am

Re: Nothing heard from returned unit

Postby Coulomb on Thu Jan 28, 2010 12:00 am

Unit has been repaired.
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